Shipping policy

Shipping Policy

At Hooks & Bands, every order is made with care. We appreciate your support and strive to get your order to you as quickly as possible while maintaining the quality you expect.

Order Processing

Most orders are processed within 7-10 business days.
Custom, personalized, or made-to-order items may require 7–10 business days before shipping.
During holidays, sales, or new product launches, processing times may be extended.

Once your order has shipped, you will receive a shipping confirmation email containing your tracking information.

Shipping Rates

Shipping costs are calculated automatically at checkout based on:

Package weight
Package dimensions
Shipping destination
Selected shipping method

Any free shipping promotions will be clearly displayed on our website.

Estimated Delivery Times

After your order ships, estimated delivery times are:

Standard Shipping (U.S.): 7-10 business days

Please note that these are estimated delivery times and are not guaranteed. Shipping carriers may experience delays beyond our control.

Tracking Your Order

A tracking number will be emailed to you once your order has been shipped. Tracking information may take up to 24 hours to update after the package has been scanned by the carrier.

Incorrect Shipping Information

Customers are responsible for providing an accurate shipping address.

If an incorrect address is entered and your order has not yet shipped, please contact us immediately.

If a package is returned due to an incorrect or undeliverable address, the customer is responsible for any additional shipping charges required to resend the package.

Lost or Delayed Packages

Once your package has been handed over to the shipping carrier, delivery is the responsibility of the carrier.

If your package is significantly delayed or appears to be lost, please contact us. We will gladly assist you in filing a claim and help resolve the issue.

Hooks & Bands is not responsible for delays caused by: